---
title: Forgot your password?
description: This article will detail the steps on what to do when you have forgotten your password!
---

[Skip to content](https://support.bucketlistrewards.com/en/knowledge/forgot-your-password#main-content)

- [English](https://support.bucketlistrewards.com/en/knowledge/forgot-your-password)
- [Français](https://support.bucketlistrewards.com/fr/knowledge/mot-de-passe-oublié)

English

Show submenu for translations

[Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en)

[![bucketlist-full-logo (2)-4](https://support.bucketlistrewards.com/hs-fs/hubfs/bucketlist-full-logo%20(2)-4.png?width=300&height=97&name=bucketlist-full-logo%20(2)-4.png)](https://bucketlistrewards.com/)

Open main navigation

Close main navigation

- - [English](https://support.bucketlistrewards.com/en/knowledge/forgot-your-password)
    - [Français](https://support.bucketlistrewards.com/fr/knowledge/mot-de-passe-oublié)

  English
  
  Show submenu for translations
- [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new)
- [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new)

[Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en)

 Welcome to the Bucketlist Help Center.

- There are no suggestions because the search field is empty.

1. [Bucketlist Help Center](https://support.bucketlistrewards.com/en/knowledge?hsLang=en)
2. [Log In Issues](https://support.bucketlistrewards.com/en/knowledge/log-in-issues?hsLang=en)

# Forgot your password?

## This article will detail the steps on what to do when you have forgotten your password!

#### Step 1:

Go to your platform log in page, by entering your platform URL (companyname.bucketlist.org or companyname.bucketlistrewards.ca) into any internet browser. 

![Google Chrome 2024-10-06 13.02.26](https://support.bucketlistrewards.com/hs-fs/hubfs/Google%20Chrome%202024-10-06%2013.02.26.png?width=688&height=341&name=Google%20Chrome%202024-10-06%2013.02.26.png)

#### Step 2:

Click "Forgot Password"? link. 

If your company uses single sign on, please see single sign on information [here](https://support.bucketlistrewards.com/en/knowledge/single-sign-on-log-in-concerns?hsLang=en). 

![](https://support.bucketlistrewards.com/hs-fs/hubfs/image-png-Mar-07-2023-08-10-01-6154-PM.png?width=306&height=80&name=image-png-Mar-07-2023-08-10-01-6154-PM.png)![](https://support.bucketlistrewards.com/hs-fs/hubfs/image-png-Mar-07-2023-08-11-17-0269-PM.png?width=301&height=76&name=image-png-Mar-07-2023-08-11-17-0269-PM.png)

#### Step 3:

Enter in your email address that you normally use to log in to Bucketlist with on this page. 

![](https://support.bucketlistrewards.com/hubfs/image-png-Feb-07-2023-06-58-38-2521-PM.png)

#### Step 4:

A link will then be emailed to you to be able to reset your password. 

\*\*Some common issues can be seen in [this article](https://support.bucketlistrewards.com/en/knowledge/common-login-issues?hsLang=en), such as these: 

\- The email associated with your account is not the same as the one entered-\> you will not receive the reset password email

\- The email you entered is not associated with an account at all -\> you will not receive a reset password email

\- You receive the reset password email but have errors of Bad Token -\> Contact Support at support@bucketlistrewards.com for assistance please! 

#### Forgot Password? Video

<iframe data-hsv-src="https://play.hubspotvideo.com/v/3480552/id/160890711890" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="160890711890" data-hsv-style="" data-hsv-width="688" data-hsv-height="417" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

 

#### Related Articles:

[How do I change my Password (from in platform)](https://support.bucketlistrewards.com/en/knowledge/how-do-i-reset-my-password?hsLang=en)

[Common Log In Issues](https://support.bucketlistrewards.com/en/knowledge/common-login-issues?hsLang=en)

[Single Sign On Logging In](https://support.bucketlistrewards.com/en/knowledge/single-sign-on-how-to-log-in?hsLang=en)

[Single Sign on Log In Issues](https://support.bucketlistrewards.com/en/knowledge/single-sign-on-log-in-concerns?hsLang=en)

 

 

- [Service Updates](https://support.bucketlistrewards.com/en/knowledge/service-updates?hsLang=en)
- [Bucketlist Overview](https://support.bucketlistrewards.com/en/knowledge/bucketlist-overview?hsLang=en)
- [Log In Issues](https://support.bucketlistrewards.com/en/knowledge/log-in-issues?hsLang=en)
- [Rewards & the Marketplace](https://support.bucketlistrewards.com/en/knowledge/rewards-the-marketplace?hsLang=en#main-content)

    - [Pre Paid Visa and Mastercards](https://support.bucketlistrewards.com/en/knowledge/rewards-the-marketplace?hsLang=en#pre-paid-visa-and-mastercards)
- [Designing Your R&R Program](https://support.bucketlistrewards.com/en/knowledge/designing-your-rr-program?hsLang=en#main-content)

    - [Designing your Program](https://support.bucketlistrewards.com/en/knowledge/designing-your-rr-program?hsLang=en#designing-your-program)
    - [Recognition Tips and Best Practices](https://support.bucketlistrewards.com/en/knowledge/designing-your-rr-program?hsLang=en#recognition-tips-and-best-practices)
- [Marketing and Launch Materials](https://support.bucketlistrewards.com/en/knowledge/marketing-and-launch-materials?hsLang=en#main-content)

    - [Program Launch Questions](https://support.bucketlistrewards.com/en/knowledge/marketing-and-launch-materials?hsLang=en#program-launch-questions)
    - [Marketing Materials](https://support.bucketlistrewards.com/en/knowledge/marketing-and-launch-materials?hsLang=en#marketing-materials)
- [Platform Set Up for Admins](https://support.bucketlistrewards.com/en/knowledge/platform-set-up-for-admins?hsLang=en#main-content)

    - [Members Tab](https://support.bucketlistrewards.com/en/knowledge/platform-set-up-for-admins?hsLang=en#members-tab)
    - [Settings](https://support.bucketlistrewards.com/en/knowledge/platform-set-up-for-admins?hsLang=en#settings)
    - [Awards & Nominations](https://support.bucketlistrewards.com/en/knowledge/platform-set-up-for-admins?hsLang=en#awards-nominations)
    - [Reports & Dashboard](https://support.bucketlistrewards.com/en/knowledge/platform-set-up-for-admins?hsLang=en#reports-dashboard)
    - [Resource Tab](https://support.bucketlistrewards.com/en/knowledge/platform-set-up-for-admins?hsLang=en#resource-tab)
    - [Events](https://support.bucketlistrewards.com/en/knowledge/platform-set-up-for-admins?hsLang=en#events)
    - [Redeem Tab](https://support.bucketlistrewards.com/en/knowledge/platform-set-up-for-admins?hsLang=en#redeem-tab)
- [User Provisioning Solutions](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en#main-content)

    - [SFTP](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en#sftp)
    - [ADP](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en#adp)
    - [BambooHR](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en#bamboohr)
    - [Beekeeper](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en#beekeeper)
    - [Dayforce](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en#dayforce)
    - [HiBob](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en#hibob)
    - [Paylocity](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en#paylocity)
    - [SAP SuccessFactors](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en#sap-successfactors)
    - [Workday](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en#workday)
    - [UKG](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en#ukg)
- [Integrations and IT](https://support.bucketlistrewards.com/en/knowledge/integrations-and-it?hsLang=en#main-content)

    - [Bucketlist App](https://support.bucketlistrewards.com/en/knowledge/integrations-and-it?hsLang=en#bucketlist-app)
    - [Whitelisting Emails](https://support.bucketlistrewards.com/en/knowledge/integrations-and-it?hsLang=en#whitelisting-emails)
    - [SSO](https://support.bucketlistrewards.com/en/knowledge/integrations-and-it?hsLang=en#sso)
    - [Outlook](https://support.bucketlistrewards.com/en/knowledge/integrations-and-it?hsLang=en#outlook)
    - [Microsoft Teams](https://support.bucketlistrewards.com/en/knowledge/integrations-and-it?hsLang=en#microsoft-teams)
    - [Slack](https://support.bucketlistrewards.com/en/knowledge/integrations-and-it?hsLang=en#slack)
    - [Gmail](https://support.bucketlistrewards.com/en/knowledge/integrations-and-it?hsLang=en#gmail)
    - [Webhook](https://support.bucketlistrewards.com/en/knowledge/integrations-and-it?hsLang=en#webhook)
    - [Widgets](https://support.bucketlistrewards.com/en/knowledge/integrations-and-it?hsLang=en#widgets)
- [My Profile](https://support.bucketlistrewards.com/en/knowledge/my-profile?hsLang=en)
- [Recognitions & Points](https://support.bucketlistrewards.com/en/knowledge/recognitions-points?hsLang=en#main-content)

    - [Content Moderation](https://support.bucketlistrewards.com/en/knowledge/recognitions-points?hsLang=en#content-moderation)
    - [AI Suggestions](https://support.bucketlistrewards.com/en/knowledge/recognitions-points?hsLang=en#ai-suggestions)
- [Rewards Float & Funding](https://support.bucketlistrewards.com/en/knowledge/rewards-float-funding?hsLang=en)
- [Amazon Marketplace](https://support.bucketlistrewards.com/en/knowledge/amazon-marketplace?hsLang=en)
- [Insights](https://support.bucketlistrewards.com/en/knowledge/insights?hsLang=en)
- [Bucketlist Features](https://support.bucketlistrewards.com/en/knowledge/bucketlist-features?hsLang=en#main-content)

    - [Surveys](https://support.bucketlistrewards.com/en/knowledge/bucketlist-features?hsLang=en#surveys)
    - [Banners](https://support.bucketlistrewards.com/en/knowledge/bucketlist-features?hsLang=en#banners)
    - [External Recognitions](https://support.bucketlistrewards.com/en/knowledge/bucketlist-features?hsLang=en#external-recognitions)
- [How to Contact Bucketlist](https://support.bucketlistrewards.com/en/knowledge/how-to-contact-bucketlist?hsLang=en#main-content)

    - [Support Asks](https://support.bucketlistrewards.com/en/knowledge/how-to-contact-bucketlist?hsLang=en#support-asks)
- [Nomination Awards](https://support.bucketlistrewards.com/en/knowledge/nomination-awards?hsLang=en)

[![bucketlist-full-logo (2)-4](https://support.bucketlistrewards.com/hs-fs/hubfs/bucketlist-full-logo%20(2)-4.png?width=250&height=81&name=bucketlist-full-logo%20(2)-4.png "bucketlist-full-logo (2)-4")](https://bucketlistrewards.com/)

We’re on a mission to build the best cultures in the world.

 

Copyright © 2026, Bucketlist Rewards & Recognition

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://3480552.fs1.hubspotusercontent-na1.net/hubfs/3480552/Screen%20Recording%202024-03-15%20at%201.05.37%20PM.mov",
  "dateModified" : "2024-03-15T17:08:49.273Z",
  "duration" : "PT19S",
  "height" : 1510,
  "name" : "Screen Recording 2024-03-15 at 1.05.37 PM",
  "thumbnailUrl" : "https://3480552.fs1.hubspotusercontent-na1.net/hubfs/3480552/Screen%20Recording%202024-03-15%20at%201.05.37%20PM.mov/medium.jpg",
  "uploadDate" : "2024-03-15T17:08:39.805Z",
  "width" : 2490
}
```