Forgot your password?

This article will detail the steps on what to do when you have forgotten your password!

Step 1: 

Go to your platform log in page, by entering your platform URL ( or into any internet browser. 

Step 2: 

Click "Login" as normal for email/password logging in. 

If your company uses single sign on, please see single sign on information here

Step 3: 

On the login page, you will see the areas to enter your email and password.

Below this, click "Forgot Password?". 

Step 4: 

Enter in your email address that you normally use to log in to Bucketlist with on this page. 

Step 5: 

A link will then be emailed to you to be able to reset your password. 

**Some common issues can be seen in this article, such as these: 

- The email associated with your account is not the same as the one entered-> you will not receive the reset password email

- The email you entered is not associated with an account at all -> you will not receive a reset password email

- You receive the reset password email but have errors of Bad Token -> Contact Support at for assistance please! 

Forgot Password? Video

Related Articles: 

How do I change my Password (from in platform) 

Common Log In Issues

Single Sign On Logging In

Single Sign on Log In Issues