--- title: How Do I Add & Remove Members From The Platform? description: This article walks you through how you can manually add a new member/user to your platform as well as remove a previous member. --- [Skip to content](https://support.bucketlistrewards.com/en/knowledge/how-do-i-add-a-new-user#main-content) English Show submenu for translations [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en) [![bucketlist-full-logo (2)-4](https://support.bucketlistrewards.com/hs-fs/hubfs/bucketlist-full-logo%20(2)-4.png?width=300&height=97&name=bucketlist-full-logo%20(2)-4.png)](https://bucketlistrewards.com/) Open main navigation Close main navigation - English Show submenu for translations - [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new) - [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new) [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en) Welcome to the Bucketlist Help Center. - There are no suggestions because the search field is empty. 1. [Bucketlist Help Center](https://support.bucketlistrewards.com/en/knowledge?hsLang=en) 2. [Platform Set Up for Admins](https://support.bucketlistrewards.com/en/knowledge/platform-set-up-for-admins?hsLang=en) 3. [Members Tab](https://support.bucketlistrewards.com/en/knowledge/platform-set-up-for-admins?hsLang=en#members-tab) # How Do I Add & Remove Members From The Platform? ## This article walks you through how you can manually add a new member/user to your platform as well as remove a previous member. **For Platform Administrators:** This article is intended for Bucketlist platform administrators. If you are an employee or end-user, some features or settings described here may not be available to you. **Quick Links:** [How Do I Manually Add A New Member?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-add-a-new-user#manuallyaddusers) [Video Explanation](https://support.bucketlistrewards.com/en/knowledge/how-do-i-add-a-new-user#video) [How Do I Manually Remove A Previous Member?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-add-a-new-user#removemebers) [Related Articles](https://support.bucketlistrewards.com/en/knowledge/how-do-i-add-a-new-user#relatedarticles) --- For those who manually manage their users, adding and removing users from the platform is a simple yet important process to ensure people have the correct access. Please note, this process should only be used if you are **manually managing your users** and do not have your HRIS system or SFTP connected to the platform. If your HRIS system or SFTP is connected, please refer to those applicable help articles for assistance in managing your members.  --- ### How To Manually Add Users 1. Select the **drop-down menu** in the top right corner 2. Select **Members** 3. On this page, you will see the list of all the current active members within the platform 4. To add a new member, click the **Add New Member** button above your current members 5. In the pop-up box, you will input the member information. 1. The minimal *required* information to add a member is: first name, last name, unique email address, assign a role Note: **Company Admins** can no longer be added from the members page- please reach out to support@bucketlistrewards.com for assistance. 2. The *optional* information to add is: birthday (for birthday anniversary awards), employment start date (for service anniversary awards), groups, country 6. Once the applicable information is filled out, select the **Send email invite to user** button 7. Select **Add** Once sent, the user will get an email invite with a password they can use to log into their Bucketlist account.  **Visual steps on the web platform:** **![Screen Shot 2023-02-24 at 10.08.30 AM](https://support.bucketlistrewards.com/hs-fs/hubfs/Screen%20Shot%202023-02-24%20at%2010.08.30%20AM.png?width=670&height=185&name=Screen%20Shot%202023-02-24%20at%2010.08.30%20AM.png)** **![Screen Shot 2023-02-24 at 10.10.21 AM](https://support.bucketlistrewards.com/hs-fs/hubfs/Screen%20Shot%202023-02-24%20at%2010.10.21%20AM.png?width=331&height=553&name=Screen%20Shot%202023-02-24%20at%2010.10.21%20AM.png)** **Visual steps on the Bucketlist app:**  **![Screen Shot 2023-02-24 at 10.15.48 AM](https://support.bucketlistrewards.com/hs-fs/hubfs/Screen%20Shot%202023-02-24%20at%2010.15.48%20AM.png?width=312&height=376&name=Screen%20Shot%202023-02-24%20at%2010.15.48%20AM.png)**     **![Screen Shot 2023-02-24 at 10.15.32 AM](https://support.bucketlistrewards.com/hs-fs/hubfs/Screen%20Shot%202023-02-24%20at%2010.15.32%20AM.png?width=225&height=416&name=Screen%20Shot%202023-02-24%20at%2010.15.32%20AM.png)** If you receive any error message upon trying to add a new user, please contact support@bucketlistrewards.com. **Video explanation:** --- ### How To Manually Remove A Previous Member 1. Select the **drop-down menu** in the top right corner 2. Select **Members** 3. On this page, you will see the list of all the current active members within the platform 4. From here, either scroll to locate the member or use the **Search Members** bar to locate the member by name or email address 5. Once you have located the member, simply select the **X** to the right of their member information (beside birthday column) 6. In the pop-up box, select the **reason for leaving** 7. Select **Confirm** 8. This will remove the member from the platform **Visual steps on the web platform:** **![Screen Shot 2023-02-24 at 10.22.28 AM](https://support.bucketlistrewards.com/hs-fs/hubfs/Screen%20Shot%202023-02-24%20at%2010.22.28%20AM.png?width=670&height=241&name=Screen%20Shot%202023-02-24%20at%2010.22.28%20AM.png)** ![Screen Shot 2023-02-24 at 10.23.54 AM](https://support.bucketlistrewards.com/hs-fs/hubfs/Screen%20Shot%202023-02-24%20at%2010.23.54%20AM.png?width=303&height=269&name=Screen%20Shot%202023-02-24%20at%2010.23.54%20AM.png) If you accidentally remove a user, whom should not have been removed- please contact support@bucketlistrewards.com for help in restoring. ### Related Articles [How Do I Manually Edit A User's Information?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-edit-a-users?hsLang=en) [How Do I Change the Company Information on the Platform?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-design-and-edit-my-platform?hsLang=en) - [Service Updates](https://support.bucketlistrewards.com/en/knowledge/service-updates?hsLang=en) - 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