Rewards & the Marketplace
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      1. Bucketlist Help Center
      2. Rewards & the Marketplace

      What Does "Account Is Being Funded" Mean?

      I am getting an error when I try to redeem

      The platform is designed to deduct the necessary points from your account when you redeem a reward. This error occurs when there is an insufficient balance in your company's rewards float account to complete the redemption process.

      If you receive this error, your redemption will not go through and the points you tried to redeem will remain in your redeemable bank.

      What do you do if you receive this error message? 

      1. Wait and Retry: Please be patient and try the redemption again later. Our team is actively working with your HR department to top up the account balance promptly.

      2. Contact Support: If the issue persists or you need urgent assistance, feel free to contact our support team at support@bucketlistrewards.com. They will provide further guidance and ensure a swift resolution.

      We apologize for any inconvenience caused and appreciate your patience as we work to resolve this issue promptly. Thank you for your understanding.