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In most cases, you will receive a resolution faster if you reach out to the retailer directly with details about the issue you’re experiencing. Some items that are helpful to include in your message:
- Where you tried to use the gift card (in person use vs. online)
- If online: which browser you’re using (Chrome, Firefox etc.)
- What country you’re purchasing from
- Any error code generated
If you are having trouble claiming your gift card through a link sent by noreply@tangocard.com, please reach out to us at support@bucketlistrewards.com for assistance.
If you are experiencing any other problem using your gift card, or you are not sure who else to contact, please reach out to us at support@bucketlistrewards.com.