--- title: Multi-Factor Authentication (MFA) description: MFA is a security process that requires users to provide two or more different types of verification before logging into the platform. --- [Skip to content](https://support.bucketlistrewards.com/en/knowledge/multi-factor-authentication-mfa-1#main-content) English Show submenu for translations [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en) [![bucketlist-full-logo (2)-4](https://support.bucketlistrewards.com/hs-fs/hubfs/bucketlist-full-logo%20(2)-4.png?width=300&height=97&name=bucketlist-full-logo%20(2)-4.png)](https://bucketlistrewards.com/) Open main navigation Close main navigation - English Show submenu for translations - [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new) - [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new) [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en) Welcome to the Bucketlist Help Center. - There are no suggestions because the search field is empty. 1. [Bucketlist Help Center](https://support.bucketlistrewards.com/en/knowledge?hsLang=en) 2. [Log In Issues](https://support.bucketlistrewards.com/en/knowledge/log-in-issues?hsLang=en) # Multi-Factor Authentication (MFA) ## MFA is a security process that requires users to provide two or more different types of verification before logging into the platform. Multi-Factor Authentication, or MFA, will require you to input your email and password (factor 1) and then a code from an authentication service (factor 2) to log in to the platform. This additional layer of security helps protect accounts even if one factor (like a password) becomes compromised. If you are required to use MFA on your Bucketlist account, this article will outline what you need to know about setting it up and using it going forward.  --- ### **Instructions for Setting Up MFA** **As a user**, if you login with MFA turned on for the **first time**:  1. You will click Login as normal 2. You will enter your email and password, and click login 3. You will see the "Activate two-factor authentication" message and email is already selected so click on send code ![](https://support.bucketlistrewards.com/hs-fs/hubfs/image-png-Jun-10-2025-08-35-07-6478-PM.png?width=688&height=309&name=image-png-Jun-10-2025-08-35-07-6478-PM.png) 4. A passcode will automatically get sent to your email.  ![Screenshot 2025-01-14 at 6.32.38 PM](https://support.bucketlistrewards.com/hs-fs/hubfs/Screenshot%202025-01-14%20at%206.32.38%20PM.png?width=315&height=291&name=Screenshot%202025-01-14%20at%206.32.38%20PM.png) **Step 2:** Enter the one-time passcode sent to your registered email address (this code expires in 10 minutes). ![Screenshot 2025-01-15 at 4.00.31 PM](https://support.bucketlistrewards.com/hs-fs/hubfs/Screenshot%202025-01-15%20at%204.00.31%20PM.png?width=688&height=275&name=Screenshot%202025-01-15%20at%204.00.31%20PM.png)   ### Switching to an Authenticator App for MFA Once your MFA is set up, you can choose to use an authenticator app to receive your codes, or you can continue using your email address to receive your codes.   If you prefer to switch to using an authenticator app, you can use an authenticator app like Google Authenticator, Microsoft Authenticator, or Authy to receive the verification code. Please follow the steps below: ### How to Switch to an Authenticator App 1. In the top right corner, click on the dropdown arrow next to your profile icon. ![](https://support.bucketlistrewards.com/hs-fs/hubfs/image-png-Jun-10-2025-08-50-10-4603-PM.png?width=688&height=103&name=image-png-Jun-10-2025-08-50-10-4603-PM.png) 2. Click "Edit Profile" ![](https://support.bucketlistrewards.com/hs-fs/hubfs/image-png-Jun-10-2025-08-50-43-1192-PM.png?width=688&height=286&name=image-png-Jun-10-2025-08-50-43-1192-PM.png) 3. Under "Two-factor Authentication" click on "Click here to change your authentication method" ![](https://support.bucketlistrewards.com/hs-fs/hubfs/image-png-Jun-10-2025-08-51-21-9577-PM.png?width=688&height=362&name=image-png-Jun-10-2025-08-51-21-9577-PM.png) 4. The "Authenticator app (recommended)" option will be automatically selected for you. If you prefer to switch back to using email for receiving codes, you can easily do so at any time, even if you have the authenticator app set up. ![](https://support.bucketlistrewards.com/hs-fs/hubfs/image-png-Jun-10-2025-08-51-46-5286-PM.png?width=688&height=331&name=image-png-Jun-10-2025-08-51-46-5286-PM.png) 5. Scan the barcode with your authenticator app, and then enter the code that appears in the app. ![](https://support.bucketlistrewards.com/hs-fs/hubfs/image-png-Jun-10-2025-08-54-32-3646-PM.png?width=688&height=381&name=image-png-Jun-10-2025-08-54-32-3646-PM.png) 6. Download your recovery codes and store them in a secure location. These codes are essential for accessing your account if you encounter any issues with the authenticator app, do not receive codes via email, or lose access to your email or authenticator app. Keep in mind that each recovery code can only be used once. ### **How to Scan a QR Code in Authenticator Apps** --- ### **Google Authenticator** 1. **Open the app** on your mobile device. 2. Tap the **“+”** icon (bottom right). 3. Select **“Scan a QR code.”** 4. **Allow camera access** if prompted. 5. Point your camera at the QR code on your computer or device screen. 6. The account will be added, and a 6-digit code will start generating. --- ### **Microsoft Authenticator** 1. Open the app. 2. Tap the **“+”** icon (top right). 3. Choose **“Other (Google, Facebook, etc.)”** if not using a Microsoft account. 4. Tap **“Scan QR code.”** 5. Grant camera access if requested. 6. Scan the QR code shown on the website. 7. The account will appear in your app with a rotating code. --- ### **Authy** 1. Open the app. 2. Tap the **three dots** or **Settings** (depends on device). 3. Choose **“Add Account.”** 4. Tap **“Scan QR Code.”** 5. Scan the code with your camera. 6. Customize the account name and icon if you like. 7. Tap **“Save”** — the new code will appear in your list. --- ### 📌 Tips - **Hold your phone steady** and make sure the full QR code is in view. - Always **test the code** before completing setup. --- If you have set up the MFA method, but have issues logging in, please contact support@bucketlistrewards.com and let us know you are having trouble logging in with MFA.  - [Service Updates](https://support.bucketlistrewards.com/en/knowledge/service-updates?hsLang=en) - [Bucketlist Overview](https://support.bucketlistrewards.com/en/knowledge/bucketlist-overview?hsLang=en) - [Log In Issues](https://support.bucketlistrewards.com/en/knowledge/log-in-issues?hsLang=en) - [Rewards & the Marketplace](https://support.bucketlistrewards.com/en/knowledge/rewards-the-marketplace?hsLang=en#main-content) - [Pre Paid Visa and Mastercards](https://support.bucketlistrewards.com/en/knowledge/rewards-the-marketplace?hsLang=en#pre-paid-visa-and-mastercards) - [Designing Your R&R Program](https://support.bucketlistrewards.com/en/knowledge/designing-your-rr-program?hsLang=en#main-content) - 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