I’m having an issue with my Prepaid Visa or Mastercard

As noted in the item description and disclaimer, these prepaid cards are subject to individual retailers policies and may not be accepted as payment everywhere/in person. The recommended use for these cards is online shopping from large retailers. 

Transactions using the Prepaid Cards must fall below the card balance available. For Restaurants and hotels (eg. Doordash), there normally is a pre-authorization of 20% added to the total bill, which can sometimes cause issues with a payment failing if the card balance does not cover this 20% additional. 

Once a card has been registered to your name/address, Bucketlist can only provide limited assistance. The provider of these cards and Bucketlist cannot provide refunds due to difficulty in use. 

The provider of these cards, MyPrepaidCenter, can offer more in depth help. You can access further support at http://myprepaidcenter.com/contactus. Their support can be reached at the following phone numbers:

Lost and Stolen Line:

Call Customer Service immediately and provide the Card number if the card is lost, stolen, or compromised

1-877-227-0956

in the U.S and Canada(toll free)

Mastercard Cardholders

1-888-371-2109

in the U.S and Canada(toll free)

1-339-234-6415

Outside the U.S. and Canada(tolls apply)

Visa Cardholders

1-877-610-1075

in the U.S and Canada(toll free)

1-801-214-8892

Outside the U.S. and Canada(tolls apply)