--- title: How to Access Bucketlist Support description: This article is a how-to guide on how to access bucketlist support --- [Skip to content](https://support.bucketlistrewards.com/en/knowledge/how-to-access-bucketlist-support#main-content) English Show submenu for translations [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en) [![bucketlist-full-logo (2)-4](https://support.bucketlistrewards.com/hs-fs/hubfs/bucketlist-full-logo%20(2)-4.png?width=300&height=97&name=bucketlist-full-logo%20(2)-4.png)](https://bucketlistrewards.com/) Open main navigation Close main navigation - English Show submenu for translations - [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new) - [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new) [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en) Welcome to the Bucketlist Help Center. - There are no suggestions because the search field is empty. 1. [Bucketlist Help Center](https://support.bucketlistrewards.com/en/knowledge?hsLang=en) 2. [How to Contact Bucketlist](https://support.bucketlistrewards.com/en/knowledge/how-to-contact-bucketlist?hsLang=en) # How to Access Bucketlist Support ## This article is a how-to guide on how to access bucketlist support Bucketlist Help Center can be accessed [here](https://support.bucketlistrewards.com/en/knowledge?hsLang=en) Bucketlist Support can be contacted [here](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en) #### Bucketlist Help Center The Bucketlist Help Center is an extensive library of self-help articles, guides, and resources.  ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdDOtYHRzF_LQ1lzZaVy2rYECN74t0Z2TIEf7HOMxgjdelhCgElPtdg6H0aY03Pjo5nvBchtziayVFWzgh-5NU9yvEqkLCwT-0LWEXLZg9z2IEo4x44D0n916zjD4hgXEChzsQy?key=tAkPxinLuMxmi5N-sdGXi-vH) The help center is organized by features and common support topics. Users can search for relevant content or navigate the various sections to find the information they need. We encourage you and your team to utilize the Bucketlist Help Center as the first point of reference when seeking support. This will help you quickly find self-guided solutions to common issues without the need to submit a support ticket. You can access the Bucketlist Help Center directly through the platform by clicking on the “**Support**” link  or at [https://support.bucketlistrewards.com/en/knowledge](https://support.bucketlistrewards.com/en/knowledge?hsLang=en)  If there is a support article or resource you wish to be included in our Help Center, please reach out to us!  #### Support Form The new online support form should be used for all support requests and ticket submissions. ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeGm9lVhouX-8LehNOB0JX_dmIeVA5Ubh5xCIicYx7MW6kEcI8b0XcmIjLVZqvSdyYN4G6lLuGl0u62AdQ1JFw8zvVSHZwB_OTcyLy5oHzk3Xizb8FHDMHNIS3dy3LZi3-cz-erwA?key=tAkPxinLuMxmi5N-sdGXi-vH) Key features of the support form include: - The ability to add your company name to the ticket for quicker processing - The selection of a Support Category (e.g., technical issue, billing, feature request) - The option to attach screenshots or other files to provide context - Email confirmation of ticket submission, including a ticket number to reference ### *To submit a Support Form/Ticket:* 1. Access the Support form through the platform “support page” link and then click “Contact Support” from the Help Center or directly access at [https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en) ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfmnkNGyQrxQwOaHCxnByi_6Qd9xbtMDTive1SdnT4oTLwsB_cPkrvj9ICvO1PAiLbYpjnczhZH9e5Su5g6fa2Z6T8Zi3291eRsLtrfHPporM-RfCF-0XHiuJpX1bVVhaWSJjXQ?key=tAkPxinLuMxmi5N-sdGXi-vH) 1. Fill in the necessary fields- fields marked with an asterisk are required 1. Include as much detailed information in the description as you can for easier understanding of your ticket 2. You can also include a screenshot or file upload at the bottom of the form 2. Click Submit 3. Once you submit your ticket, you will receive a confirmation email with your ticket number for reference. Bucketlist support strives to answer any support requests within 1 business day. #### Bucketlist Support Information If you are having difficulties submitting a support ticket via the form above, please email us at [support@bucketlistrewards.com](mailto:support@bucketlistrewards.com)  Bucketlist support is available Monday- Friday during normal business hours, excluding Canadian statutory holidays, where support may be limited.  - [Service Updates](https://support.bucketlistrewards.com/en/knowledge/service-updates?hsLang=en) - [Bucketlist Overview](https://support.bucketlistrewards.com/en/knowledge/bucketlist-overview?hsLang=en) - [Log In Issues](https://support.bucketlistrewards.com/en/knowledge/log-in-issues?hsLang=en) - [Rewards & the Marketplace](https://support.bucketlistrewards.com/en/knowledge/rewards-the-marketplace?hsLang=en#main-content) - [Pre Paid Visa and Mastercards](https://support.bucketlistrewards.com/en/knowledge/rewards-the-marketplace?hsLang=en#pre-paid-visa-and-mastercards) - 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