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How do I change my email and name when these fields are greyed out?
If you find that the name and/or email fields are greyed out and uneditable, it means that you are unable to edit this information directly within your account. Generally speaking, this is because Bucketlist has received your profile information directly from your company's HR database so updates to this information need to take place within the HR database.
To ensure accurate and secure updates to your information, please follow these steps:
Steps to Update Profile Information:
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Contact HR/Admins: Reach out to your company administrators or HR team members to request any necessary changes to your name, email, or date of birth.
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Provide Details: Communicate the specific details you would like to update, ensuring accuracy in the information.
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Wait for an Update: Once you've submitted your request to HR, they will process the necessary updates. Changes may take some time to reflect in the system.
If you don't have the contact information for a member of your HR team, we recommend reaching out to your direct manager to find this information. They should be able to provide you with more information on how to connect with your HR team and facilitate the update process.
We appreciate your understanding and cooperation as we work to keep your profile information accurate and up-to-date. If you have any further questions, feel free to reach out to our support team.