--- title: Single Sign On (SSO) Login description: Does your company use single sign on (SSO) as a login method? This article will go through how to log in using this method and address common issues. --- [Skip to content](https://support.bucketlistrewards.com/migration/en/knowledge/single-sign-on-log-in-concerns#main-content) - [English](https://support.bucketlistrewards.com/migration/en/knowledge/single-sign-on-log-in-concerns) - [Français](https://support.bucketlistrewards.com/migration/fr/knowledge/probleme-connexion-authentification-unique) English Show submenu for translations [Contact Support](https://support.bucketlistrewards.com/migration/en/knowledge/kb-tickets/new?hsLang=en) [![full logo - DB (1).png\]](https://support.bucketlistrewards.com/hs-fs/hubfs/Bucketlist%20Logo/full%20logo%20-%20DB%20(1).png?height=40&name=full%20logo%20-%20DB%20(1).png)](https://bucketlistrewards.com/) - [Default HubSpot Blog](https://bucketlistrewards-3480552.hs-sites.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://bucketlistrewards-3480552.hs-sites.com/blog) - - [English](https://support.bucketlistrewards.com/migration/en/knowledge/single-sign-on-log-in-concerns) - [Français](https://support.bucketlistrewards.com/migration/fr/knowledge/probleme-connexion-authentification-unique) English Show submenu for translations - [Contact Support](https://support.bucketlistrewards.com/migration/en/knowledge/kb-tickets/new) - [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new) [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en) Welcome to the Bucketlist Help Center. How can we help? - There are no suggestions because the search field is empty. 1. [Bucketlist Help Center](https://support.bucketlistrewards.com/migration/en/knowledge?hsLang=en) 2. [Log In Issues](https://support.bucketlistrewards.com/migration/en/knowledge/log-in-issues?hsLang=en) - [Who is Bucketlist?](https://support.bucketlistrewards.com/migration/en/knowledge/who-is-bucketlist?hsLang=en) - [Bucketlist Demo & Overview](https://support.bucketlistrewards.com/migration/en/knowledge/bucketlist-demo-overview?hsLang=en) - [How to Contact Bucketlist](https://support.bucketlistrewards.com/migration/en/knowledge/how-to-contact-bucketlist?hsLang=en) - [My Profile](https://support.bucketlistrewards.com/migration/en/knowledge/my-profile?hsLang=en) - [Log In Issues](https://support.bucketlistrewards.com/migration/en/knowledge/log-in-issues?hsLang=en) - [Recognitions & Points](https://support.bucketlistrewards.com/migration/en/knowledge/recognitions-points?hsLang=en) - [Rewards & the Marketplace](https://support.bucketlistrewards.com/migration/en/knowledge/rewards-the-marketplace?hsLang=en#main-content) - [Pre Paid Visa and Mastercards](https://support.bucketlistrewards.com/migration/en/knowledge/rewards-the-marketplace?hsLang=en#pre-paid-visa-and-mastercards) - [Amazon Marketplace](https://support.bucketlistrewards.com/migration/en/knowledge/amazon-marketplace?hsLang=en) - [FAQs](https://support.bucketlistrewards.com/migration/en/knowledge/faqs?hsLang=en) - [Integrations and IT](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#main-content) - [Bucketlist App](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#bucketlist-app) - [Whitelisting Emails](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#whitelisting-emails) - [User Provisioning through SFTP CSV](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#user-provisioning-through-sftp-csv) - [BambooHR](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#bamboohr) - [UKG](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#ukg) - [Beekeeper](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#beekeeper) - [ADP](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#adp) - [Workday](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#workday) - [SSO](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#sso) - [Outlook](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#outlook) - [Microsoft Teams](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#microsoft-teams) - [Slack](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#slack) - [Gmail](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#gmail) - [Webhook](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#webhook) - [Widgets](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#widgets) - [User Provisioning Solutions](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#user-provisioning-solutions) - [Manual CSV](https://support.bucketlistrewards.com/migration/en/knowledge/integrations-and-it?hsLang=en#manual-csv) - [Rewards Float & Funding](https://support.bucketlistrewards.com/migration/en/knowledge/rewards-float-funding?hsLang=en) - [Designing Your R&R Program](https://support.bucketlistrewards.com/migration/en/knowledge/designing-your-rr-program?hsLang=en#main-content) - [Designing your Program](https://support.bucketlistrewards.com/migration/en/knowledge/designing-your-rr-program?hsLang=en#designing-your-program) - [Recognition Tips and Best Practices](https://support.bucketlistrewards.com/migration/en/knowledge/designing-your-rr-program?hsLang=en#recognition-tips-and-best-practices) - [Platform Set Up for Admins](https://support.bucketlistrewards.com/migration/en/knowledge/platform-set-up-for-admins?hsLang=en#main-content) - [Members Tab](https://support.bucketlistrewards.com/migration/en/knowledge/platform-set-up-for-admins?hsLang=en#members-tab) - [Settings](https://support.bucketlistrewards.com/migration/en/knowledge/platform-set-up-for-admins?hsLang=en#settings) - [Awards & Nominations](https://support.bucketlistrewards.com/migration/en/knowledge/platform-set-up-for-admins?hsLang=en#awards-nominations) - [Reports & Dashboard](https://support.bucketlistrewards.com/migration/en/knowledge/platform-set-up-for-admins?hsLang=en#reports-dashboard) - [Resource Tab](https://support.bucketlistrewards.com/migration/en/knowledge/platform-set-up-for-admins?hsLang=en#resource-tab) - [Events](https://support.bucketlistrewards.com/migration/en/knowledge/platform-set-up-for-admins?hsLang=en#events) - [Redeem Tab](https://support.bucketlistrewards.com/migration/en/knowledge/platform-set-up-for-admins?hsLang=en#redeem-tab) - [Marketing and Launch Materials](https://support.bucketlistrewards.com/migration/en/knowledge/marketing-and-launch-materials?hsLang=en#main-content) - [Program Launch Questions](https://support.bucketlistrewards.com/migration/en/knowledge/marketing-and-launch-materials?hsLang=en#program-launch-questions) - [Marketing Materials](https://support.bucketlistrewards.com/migration/en/knowledge/marketing-and-launch-materials?hsLang=en#marketing-materials) - [Social Share](https://support.bucketlistrewards.com/migration/en/knowledge/social-share?hsLang=en) - [Bucketlist Survey Feature](https://support.bucketlistrewards.com/migration/en/knowledge/bucketlist-survey-feature?hsLang=en) - [External Recognitions](https://support.bucketlistrewards.com/migration/en/knowledge/external-recognitions?hsLang=en) - [Bucketlist Banners](https://support.bucketlistrewards.com/migration/en/knowledge/bucketlist-banners?hsLang=en) - [Insights](https://support.bucketlistrewards.com/migration/en/knowledge/insights?hsLang=en) # Single Sign On (SSO) Login ## Does your company use single sign on (SSO) as a login method? This article will go through how to log in using this method and address common issues. #### Step 1:  Access your platform from any internet browser by typing in your URL (platformname.bucketlist.org or platformname.bucketlistrewards.ca) ![](https://support.bucketlistrewards.com/hubfs/image-png-Feb-07-2023-06-38-29-6653-PM.png) #### Step 2:  Click the Login button based on which SSO you are using (it may be Sign in with Google, Sign in with Azure AD, Sign in with SAML, or just Login) ![](https://support.bucketlistrewards.com/hs-fs/hubfs/image-png-Mar-07-2023-08-10-01-6154-PM.png?width=306&height=80&name=image-png-Mar-07-2023-08-10-01-6154-PM.png)![](https://support.bucketlistrewards.com/hs-fs/hubfs/image-png-Mar-07-2023-08-09-24-8500-PM.png?width=333&height=102&name=image-png-Mar-07-2023-08-09-24-8500-PM.png) ![](https://support.bucketlistrewards.com/hs-fs/hubfs/image-png-Mar-07-2023-08-11-17-0269-PM.png?width=301&height=77&name=image-png-Mar-07-2023-08-11-17-0269-PM.png) #### Step 3:  Enter your company credentials, which would be either your Google credentials (if using Google Single Sign On) or the same as your other company platform credentials.  **Please note:** If you can not remember your SSO credentials, you will have to contact your internal IT department as they set up all users with SSO for your company to access Bucketlist. Your credentials will be the same across all platforms within your company that use this same SSO method.  #### Concern: Access Denied Message Answer:  Usually, an access denied error occurs if:  1. The email you have chosen to log in with does not match the email you have associated with your company's SSO. Please reach out to your HR and IT team to confirm what email to use. This may be due to your name change or domain change at your company.  2. The email you are trying to log in with does not match the email that has been added to the Bucketlist platform. Please reach out to your HR team to confirm this.    If these occur, please check with your IT and HR team first. If your IT team has you provisioned with SSO, but you are still getting an access denied message, reach out to Bucketlist support to have this checked on your profile (please provide your SSO email address). #### Concern: Server Error Message ![](https://api-na1.hubspot.com/filemanager/api/v2/files/105633834756/signed-url-redirect?portalId=3480552) Answer:  Usually, this occurs if you are provisioned to use SSO, but are trying to log in using the regular login method (email and password). Please reach out to support@bucketlistrewards.com to check whether you are set up on our end for a password or SSO login. We may need to make a change on our end.  In addition, sometimes this can require reaching out to your internal IT team to ensure they have you provisioned correctly. #### Concern: My Email changed Answer: If your email has changed and you use SSO to log in, please ensure this email is changed with **both** your internal IT team for your SSO credentials and also Bucketlist support (support@bucketlistrewards.com). This email needs to match in your internal IT system, as well as in our Bucketlist system, to be able to log in using SSO.    #### Concern: Unsure if I am using SSO or Regular Log in Method (Email/Password) ![](https://support.bucketlistrewards.com/hs-fs/hubfs/image-png-Mar-07-2023-08-22-04-5919-PM.png?width=302&height=153&name=image-png-Mar-07-2023-08-22-04-5919-PM.png) Answer: To determine if you use SSO or the regular login method for Bucketlist (if your company has both), please check with your internal IT department as they can confirm if you are provisioned for SSO to Bucketlist. If you are, and getting any errors upon trying to log in, reach out to support@bucketlistrewards.com and provide this information. It could be that we need to update your profile to allow SSO.    #### Still need help?  Please contact support at support@bucketlistrewards.com with all relevant information and we will be happy to assist.    ### Related Articles:   [Common Log In Issues](https://support.bucketlistrewards.com/en/knowledge/common-login-issues?hsLang=en) [Forgot Password? ](https://support.bucketlistrewards.com/en/knowledge/forgot-your-password?hsLang=en) [Single Sign On Logging In](https://support.bucketlistrewards.com/en/knowledge/single-sign-on-how-to-log-in?hsLang=en)   - [Default HubSpot Blog](https://bucketlistrewards-3480552.hs-sites.com/blog) [![Bucketlist Logo](https://support.bucketlistrewards.com/hs-fs/hubfs/bucketlist-full-logo%20(2)-2.png?width=802&height=258&name=bucketlist-full-logo%20(2)-2.png "Bucketlist Logo")](https://bucketlistrewards.com/) We’re on a mission to build the best cultures in the world. Copyright © 2026, Bucketlist Rewards & Recognition