Smart Awards

Overview

Smart Awards automatically triggers employee recognition when employees reach important goals or milestones, using data from the systems your organization already uses, like your HRIS, CRM, LMS, and other operational tools.

Instead of relying on someone to remember to recognize a milestone, Smart Awards connects to the systems where employee performance and achievements are already tracked, so recognition happens automatically the moment it's earned.

How It Works

Setting up Smart Awards involves two steps:

1. You define what matters. Choose the goal, behavior, or milestone you want to recognize, decide who is eligible, and shape the award, message, and point value.
2. Bucketlist builds the connection. Our team works with your IT or system owners to connect your source systems, verify qualifying events, and automate the recognition.

Systems Smart Awards Can Connect To

Smart Awards can connect employee recognition to the systems where employee performance and milestones are already tracked, including:

• HRIS
• CRM
• LMS
• Workforce management
• Customer experience platforms
• Safety and support systems
• Other operational platforms

Bucketlist provides access to more than 1,200 applications, so most organizations can connect recognition to the systems they already rely on.

What Can Trigger Recognition

Smart Awards can automate recognition for a wide range of milestones, such as:

• Training and certification: completing onboarding, required training, compliance courses, or professional certifications
• Sales performance: reaching quota, closing a major deal, hitting a sales target, or earning President's Club
• Customer experience: outstanding CSAT or NPS scores, five-star reviews, fast resolutions, or positive feedback
• Workforce safety: completing safety training, reporting hazards, reaching incident-free milestones, or following safety protocols
• Everyday contributions: quality and productivity improvements, on-time project delivery, attendance and reliability, and covering hard-to-fill shifts

Frequently Asked Questions

What is automated employee recognition?

Automated employee recognition uses software and predefined triggers to recognize or reward employees when they reach specific milestones, complete qualifying actions, or achieve performance goals. With Bucketlist Smart Awards, recognition can be triggered using data from the systems your organization already uses.

How do you automate employee recognition?

Employee recognition can be automated by connecting your recognition platform to systems that track employee milestones, activities, and performance. Bucketlist Smart Awards connects to systems such as your HRIS, CRM, LMS, workforce management, and operational tools to automatically trigger recognition when a qualifying event is verified.

Can employee recognition be triggered automatically?

Yes. Bucketlist Smart Awards can automatically trigger recognition or rewards when a qualifying event is verified in a connected system. This could include completing training, renewing a certification, reaching a sales target, receiving positive customer feedback, achieving a safety milestone, or covering a critical shift.

What employee milestones can be automatically recognized?

Smart Awards can automate recognition for a wide range of employee milestones and achievements, including training completion, certifications, sales targets, customer experience scores, safety achievements, attendance, shift coverage, project delivery, productivity goals, and other measurable outcomes tracked by your systems.

Can employee rewards be tied to performance metrics?

Yes. Smart Awards can connect employee rewards to measurable performance metrics tracked in your existing systems. For example, employees can be recognized for reaching sales targets, achieving customer satisfaction scores, completing required training, meeting productivity goals, or reaching other predefined performance milestones.

Can employee recognition integrate with an HRIS, CRM, or LMS?

Yes. Bucketlist Smart Awards can connect employee recognition with HRIS, CRM, LMS, workforce management, customer experience, safety, support, and other operational systems. When a qualifying event is recorded in a connected system, Smart Awards can automatically trigger the appropriate recognition or reward.

Can employees automatically receive rewards for completing training?

Yes. Smart Awards can automatically recognize employees when they complete onboarding, required training, compliance courses, professional certifications, or other learning milestones tracked in a connected LMS or training system.

Can Smart Awards recognize frontline employees?

Yes. Smart Awards can automate recognition for frontline and deskless employees based on measurable events such as attendance, shift coverage, training completion, safety achievements, customer feedback, productivity goals, and other milestones tracked in your workforce and operational systems.

What systems can connect to Smart Awards?

Smart Awards can work with HRIS, CRM, LMS, workforce management, customer experience, safety, support, and operational systems. Bucketlist provides access to more than 1,200 applications, allowing organizations to connect recognition to many of the systems they already use.

How is Smart Awards different from traditional employee recognition automation?

Traditional recognition automation often focuses on scheduled milestones such as birthdays and work anniversaries. Smart Awards can trigger employee recognition based on events, achievements, and performance data from your connected systems, allowing employees to be recognized when they complete training, hit a sales goal, achieve a safety milestone, deliver strong customer results, or reach other important business outcomes.