AI Suggestions Feature Overview and Data-Handling

What the feature does

AI Suggestions is an optional, opt-in writing aid inside Bucketlist Rewards. When a user is drafting a recognition, they can ask for an AI-generated suggestion that helps them express their message
more clearly and align it with the company’s values. The user always remains in control — a
suggestion can be accepted, edited, or discarded, and the original recognition is never changed
without the user’s action.

The feature is powered by OpenAI’s API. It is turned on at the company level by an administrator
and is initiated by the individual user each time they choose to request a suggestion. When the
feature is off, no recognition content is sent to OpenAI for this purpose.

How it works

What we send to OpenAI — and what we don’t

For each suggestion request, we send three things: (1) a standard prompt, (2) the user’s
recognition text, and (3) optionally, the company’s core values.
We do not send user account or profile information, and we do not send any other company
information. Please note: the recognition text itself may contain personal or company details if a
user chooses to include them in what they write.

Your data is not used to train OpenAI’s models

The API key used for AI Suggestions is configured with OpenAI’s “do not train” setting. As a
result, the data sent through this integration is not used to train or improve OpenAI’s models.

Controls and configuration

• Opt-in by design: the feature is disabled by default and enabled by a company administrator.
• User-initiated: a suggestion is only generated when a user actively requests one while drafting
a recognition.
• Optional core values: including your configured core values is optional and is used only to
improve the relevance of suggestions.
• User stays in control: suggestions are advisory only; the user decides whether to use, edit, or
ignore them.

Questions

For additional detail on Bucketlist’s security and data-handling practices, or to request our security documentation, please contact your Customer Success Manager or [security@bucketlistrewards.com].