--- title: Bucketlist Help Center description: Bucketlist Help Center --- [Skip to content](https://support.bucketlistrewards.com/en/knowledge#main-content) - [English](https://support.bucketlistrewards.com/en/knowledge) - [Español](https://support.bucketlistrewards.com/es/knowledge) - [Français](https://support.bucketlistrewards.com/fr/knowledge) English Show submenu for translations [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en) [![bucketlist-full-logo (2)-4](https://support.bucketlistrewards.com/hs-fs/hubfs/bucketlist-full-logo%20(2)-4.png?width=300&height=97&name=bucketlist-full-logo%20(2)-4.png)](https://bucketlistrewards.com/) Open main navigation Close main navigation - - [English](https://support.bucketlistrewards.com/en/knowledge) - [Español](https://support.bucketlistrewards.com/es/knowledge) - [Français](https://support.bucketlistrewards.com/fr/knowledge) English Show submenu for translations - [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new) - [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new) [Contact Support](https://support.bucketlistrewards.com/en/knowledge/kb-tickets/new?hsLang=en) Welcome to the Bucketlist Help Center. - There are no suggestions because the search field is empty. ### [Service Updates](https://support.bucketlistrewards.com/en/knowledge/service-updates?hsLang=en) - [🚨 Bucketlist Status Page & Service Updates](https://support.bucketlistrewards.com/en/knowledge/-service-updates?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/service-updates?hsLang=en) ### [Bucketlist Overview](https://support.bucketlistrewards.com/en/knowledge/bucketlist-overview?hsLang=en) - [What is Bucketlist?](https://support.bucketlistrewards.com/en/knowledge/what-is-bucketlist?hsLang=en) - [Your 10-Step Onboarding Journey with Bucketlist](https://support.bucketlistrewards.com/en/knowledge/your-10-step-onboarding-journey-with-bucketlist?hsLang=en) - [How do I use the Bucketlist platform?](https://support.bucketlistrewards.com/en/knowledge/video-of-how-to-use-the-bucketlist-platform?hsLang=en) - [FAQs](https://support.bucketlistrewards.com/en/knowledge/faqs-1?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/bucketlist-overview?hsLang=en) ### [Log In Issues](https://support.bucketlistrewards.com/en/knowledge/log-in-issues?hsLang=en) - [How do I Log In to Bucketlist?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-log-in-to-bucketlist?hsLang=en) - [Single Sign On (SSO) Login](https://support.bucketlistrewards.com/en/knowledge/single-sign-on-log-in-concerns?hsLang=en) - [Forgot your password?](https://support.bucketlistrewards.com/en/knowledge/forgot-your-password?hsLang=en) - [Common Login Issues](https://support.bucketlistrewards.com/en/knowledge/common-login-issues?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/log-in-issues?hsLang=en) ### [Rewards & the Marketplace](https://support.bucketlistrewards.com/en/knowledge/rewards-the-marketplace?hsLang=en) - [How long does it take to receive my Redemption?](https://support.bucketlistrewards.com/en/knowledge/how-long-does-it-take-to-receive-my-redemption?hsLang=en) - [How do I redeem for a Reward in the Marketplace?](https://support.bucketlistrewards.com/en/knowledge/what-can-i-expect-when-redeeming-points?hsLang=en) - [I can’t find my gift card/I haven’t received my Redemption](https://support.bucketlistrewards.com/en/knowledge/i-cant-find-my-gift-card/i-havent-received-my-redemption?hsLang=en) - [Redeeming for Prepaid Visa or Mastercard](https://support.bucketlistrewards.com/en/knowledge/how-do-i-redeem-my-pre-paid-visa-or-mastercard?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/rewards-the-marketplace?hsLang=en) ### [Designing Your R&R Program](https://support.bucketlistrewards.com/en/knowledge/designing-your-rr-program?hsLang=en) - [Program Design Best Practices](https://support.bucketlistrewards.com/en/knowledge/program-design-and-best-practices?hsLang=en) - [How do I manage my rewards budget in Bucketlist?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-manage-my-budget-in-bucketlist?hsLang=en) - [Employee Rewards & Recognition Playbook](https://support.bucketlistrewards.com/en/knowledge/employee-rewards-recognition-playbook?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/designing-your-rr-program?hsLang=en) ### [Marketing and Launch Materials](https://support.bucketlistrewards.com/en/knowledge/marketing-and-launch-materials?hsLang=en) - [How to make your launch event memorable](https://support.bucketlistrewards.com/en/knowledge/activities-to-make-your-launch-event-memorable?hsLang=en) - [Employee Marketing & Communication Plan](https://support.bucketlistrewards.com/en/knowledge/marketing-and-communication-guide?hsLang=en) - [What should I expect on Launch Day?](https://support.bucketlistrewards.com/en/knowledge/what-should-i-expect-on-the-day-of-launch-of-the-platform?hsLang=en) - [Bucketlist Training for Users](https://support.bucketlistrewards.com/en/knowledge/bucketlist-training-for-users?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/marketing-and-launch-materials?hsLang=en) ### [Platform Set Up for Admins](https://support.bucketlistrewards.com/en/knowledge/platform-set-up-for-admins?hsLang=en) - [How Do I Add & Remove Members From The Platform?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-add-a-new-user?hsLang=en) - [How Do I Edit A User's Information](https://support.bucketlistrewards.com/en/knowledge/how-do-i-edit-a-users?hsLang=en) - [How to Add or Adjust an Employee’s Redeemable Points](https://support.bucketlistrewards.com/en/knowledge/how-to-add-or-adjust-an-employees-redeemable-points?hsLang=en) - [How Do I Change Points Configuration For Roles?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-change-points-configuration-for-roles?hsLang=en) - [How Do I Give Out an Award?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-give-out-a-standard-award?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/platform-set-up-for-admins?hsLang=en) ### [User Provisioning Solutions](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en) - [SFTP CSV Set up and Instructions](https://support.bucketlistrewards.com/en/knowledge/sftp-csv-set-up-and-instructions?hsLang=en) - [Manual CSV Setup and Instructions](https://support.bucketlistrewards.com/en/knowledge/manual-csv-setup-and-instructions?hsLang=en) - [ADP Integration using Workforce Now®](https://support.bucketlistrewards.com/en/knowledge/adp-integration?hsLang=en) - [User Provisioning using Dayforce](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-using-dayforce?hsLang=en) - [User Provisioning setup using UKG Pro's API (formerly known as UltiPro)](https://support.bucketlistrewards.com/en/knowledge/ultipro-api?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/user-provisioning-solutions?hsLang=en) ### [Integrations and IT](https://support.bucketlistrewards.com/en/knowledge/integrations-and-it?hsLang=en) - [How to Prevent Bucketlist Rewards Emails from Going to Spam?](https://support.bucketlistrewards.com/en/knowledge/how-to-configure-email-server?hsLang=en) - [How do I add the Bucketlist App to my phone?](https://support.bucketlistrewards.com/en/knowledge/how-to-add-bucketlist-app?hsLang=en) - [How to set up Microsoft Teams Integration with Bucketlist](https://support.bucketlistrewards.com/en/knowledge/ms-teams-new?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/integrations-and-it?hsLang=en) ### [My Profile](https://support.bucketlistrewards.com/en/knowledge/my-profile?hsLang=en) - [How do I change my password?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-reset-my-password?hsLang=en) - [How Do I Edit My Profile?](https://support.bucketlistrewards.com/en/knowledge/how-to-edit-your-profile?hsLang=en) - [How do I opt-out of Birthdays or Anniversary Awards?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-opt-out-of-birthdays-or-anniversary-awards?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/my-profile?hsLang=en) ### [Recognitions & Points](https://support.bucketlistrewards.com/en/knowledge/recognitions-points?hsLang=en) - [How to send a Recognition](https://support.bucketlistrewards.com/en/knowledge/how-to-do-peer-to-peer-recognition?hsLang=en) - [How do "points to give" work or why don't I have points to give out?](https://support.bucketlistrewards.com/en/knowledge/how-points-work-or-why-dont-i-have-points-to-give-out?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/recognitions-points?hsLang=en) ### [Rewards Float & Funding](https://support.bucketlistrewards.com/en/knowledge/rewards-float-funding?hsLang=en) - [How do I fund or top up my rewards float?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-top-up-my-rewards-float?hsLang=en) - [How do I check the Rewards Float account balance?](https://support.bucketlistrewards.com/en/knowledge/how-do-i-check-the-rewards-float-account-balance?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/rewards-float-funding?hsLang=en) ### [Amazon Marketplace](https://support.bucketlistrewards.com/en/knowledge/amazon-marketplace?hsLang=en) - [How Do I Return My Amazon Order?](https://support.bucketlistrewards.com/en/knowledge/how-can-i-return-my-amazon-gift-package?hsLang=en) - [How Do I Cancel or Change My Amazon Order?](https://support.bucketlistrewards.com/en/knowledge/cancel-my-amazon-order?hsLang=en) - [How Do I Track My Amazon Order?](https://support.bucketlistrewards.com/en/knowledge/track-my-amazon-order?hsLang=en) - [Why Are Some Amazon Items Not Shown in the Marketplace?](https://support.bucketlistrewards.com/en/knowledge/error-message-when-searching-for?hsLang=en) [See more](https://support.bucketlistrewards.com/en/knowledge/amazon-marketplace?hsLang=en) [![bucketlist-full-logo (2)-4](https://support.bucketlistrewards.com/hs-fs/hubfs/bucketlist-full-logo%20(2)-4.png?width=250&height=81&name=bucketlist-full-logo%20(2)-4.png "bucketlist-full-logo (2)-4")](https://bucketlistrewards.com/) We’re on a mission to build the best cultures in the world.   Copyright © 2026, Bucketlist Rewards & Recognition